Why join Wellington Free Ambulance
Wellington Free Ambulance’s vision is to be a trusted and reliable ambulance service that provides excellence in emergency response and connected services to move our communities to better health.
We’re the only emergency ambulance service for Greater Wellington and Wairarapa and proud of the place we hold in our communities, and the high-quality care that our people deliver every day. As well as providing emergency ambulance services, Wellington Free Ambulance also provides a Patient Transfer Service that transports patients to and from scheduled healthcare appointments, a Clinical Communications Centre answering 111 calls, and Event Medical support to a huge number of community, sporting and festival events. We also teach our communities lifesaving CPR skills through The Lloyd Morrison Foundation Heartbeat Programme.
Wellington Free Ambulance has been described as having a boutique feel due to the specific region we serve. Our region covers an area from Cook Strait in the south to just north of Waikanae around Peka Peka on the Kāpiti Coast. In the Wairarapa, our area goes as far north as Mt Bruce. In total, around 500,000 people call our region home. Thanks to our boutique feel, when you join you become part of our whānau and really do make a huge impact on our communities!
Wellington Free Ambulance is committed to building an inclusive workforce with a focus on equity, diversity and inclusion to provide a stronger internal and external culture and to improve our organisational performance. We value and embrace differences in all people and encourage diverse ways of thinking and being.
Are you a detail-oriented administrator with excellent organisational and time management skills? Do you thrive in a fast-paced environment where you can manage multiple priorities and meet deadlines? We’re looking for a Reception / Administration Assistant to join our team! In this role, you’ll provide vital reception and administrative support to the WFA Head Office, as well as to the Executive Assistants (EAs) and the Property Services Team.
About the role
The role provides essential reception and administrative support to the WFA Head Office, Executive Assistants (EAs), and the Property Services Team, playing a vital part in ensuring the efficient operation of daily activities. This role involves managing the front desk, coordinating facilities requests, responding to enquiries, maintaining office systems, and supporting both staff and visitors to promote a well-organised and welcoming environment.
Key responsibilities include:
- Delivering front-of-house services including phone management, greeting visitors, handling mail, and managing courier deliveries.
- Provide general administrative support to EAs, senior managers, and the Property Services Team.
- Maintain and coordinate office systems such as records management, information requests, and filing.
- Coordinate facilities-related tasks, such as key/access management, contractor bookings, and minor procurement or uniform distribution.
- Ensure supplies, equipment, and meeting spaces are maintained and available as required.
You will have
- Strong organisational and time management skills with the ability to handle multiple priorities and meet deadlines.
- Proactive, self-motivated, and capable of working independently with initiative.
- Proven experience in:
- Managing front desk or reception services.
- Handling internal/external enquiries and office systems.
- Delivering high-level customer service.
- Excellent written and oral communication skills, with the ability to draft correspondence, reports, and documents clearly.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- High attention to detail and accuracy in all tasks.
- A collaborative, approachable, and professional working style.
To view the Job Description, click here
Applications close on 17 October 2025
