Wellington Free Ambulance’s vision is to be a trusted and reliable ambulance service that provides excellence in emergency response and connected services to move our communities to better health.
We’re the only emergency ambulance service for Greater Wellington and Wairarapa and proud of the place we hold in our communities, and the high-quality care that our people deliver every day. As well as providing emergency ambulance services, Wellington Free Ambulance also provides a Patient Transfer Service that transports patients to and from scheduled healthcare appointments, a Clinical Communications Centre answering 111 calls, and Event Medical support to a huge number of community, sporting and festival events. We also teach our communities lifesaving CPR skills through The Lloyd Morrison Foundation Heartbeat Programme.
Wellington Free Ambulance has been described as having a boutique feel due to the specific region we serve. Our region covers an area from Cook Strait in the south to just north of Waikanae around Peka Peka on the Kāpiti Coast. In the Wairarapa, our area goes as far north as Mt Bruce. In total, around 500,000 people call our region home. Thanks to our boutique feel, when you join you become part of our whānau and really do make a huge impact on our communities!
Wellington Free Ambulance is committed to building an inclusive workforce with a focus on equity, diversity and inclusion to provide a stronger internal and external culture and to improve our organisational performance. We value and embrace differences in all people and encourage diverse ways of thinking and being.
Job Description
About the Role
We are looking for a skilled Employment Relations Advisor to join our People & Capability team and play a key role in fostering positive, people-centred employment relations across Wellington Free Ambulance.
In this role, you will work closely with people leaders to provide expert advice, guidance and coaching on a wide range of employment and industrial relations matters. Working alongside the Principal Advisor, Leadership and Culture you will support early, proactive resolution of workplace issues, and empower leaders to create engaged, high-performing teams aligned with WFA’s strategic and cultural goals.
Specific tasks include:
Providing high-quality ER advice and coaching to leaders and P&C colleagues
Managing complex and sensitive employment case work with a focus on early resolution
Supporting and growing leadership capability through coaching and practical guidance
Contributing to organisational development by identifying leadership and cultural challenges and supporting system-level interventions
Ensuring consistent, people-centred employment relations practices are applied across the organisation
Supporting projects, policy development, training initiatives, and organisational reporting on ER issues
Desired Skills and Experience
What you will bring
You will be someone who builds trust quickly, communicates clearly, and approaches challenges with empathy and confidence. With a proactive and solution-focused mindset, you will need to be calm under pressure, comfortable navigating complexity, and capable of influencing and coaching others to achieve positive outcomes. You will enjoy working collaboratively but also thrive when trusted to work independently and exercise sound judgement in sensitive situations.
In addition, you will bring:
A degree or diploma in Human Resources or Law
At least 5 years' experience in an HR or Employment Relations advisory role
Strong working knowledge of New Zealand employment law
Demonstrated experience managing complex and sensitive ER cases
