About the Role We are offering a fixed-term opportunity of up to 12 months for a Team Leader - Alternative Shift Patterns.
We’re looking for a supportive, people‑focused leader to help deliver greater flexibility for staff who face challenges working the traditional 4‑on / 4‑off roster.
As the Team Leader – Alternative Shift Patterns, you’ll work closely with paramedics, rostering teams, Comms, and operational leaders to support sustainable shift options that better fit individual circumstances such as childcare, health needs, or other personal commitments.
In this pivotal role, you will serve as the direct line manager for staff working non-standard shift patterns (e.g., 3 on 3 off, Day (Awatea) Vehicle).
What you’ll do
Lead and support paramedics working alternative rosters
Build strong relationships across operational teams
Help design, improve, and monitor flexible shift arrangements
Ensure staff wellbeing and service needs remain balanced
Promote equity, inclusion, and culturally safe practice
Desired Skills and Experience
What you’ll bring
Strong communication and relationship‑building skills
A supportive, empathetic leadership style
Understanding of operational environments (or willingness to learn)
Commitment to staff wellbeing, flexibility, and equitable access
Why This Role? This is your chance to make a meaningful impact on the culture and operations of emergency ambulance services. If you’re passionate about leading and supporting paramedic teams to deliver exceptional patient care, this role is for you.
This is a great opportunity to shape the future of flexible working for our frontline teams.
