Wellington Free Ambulance’s vision is to be a trusted and reliable ambulance service that provides excellence in emergency response and connected services to move our communities to better health.
We’re the only emergency ambulance service for Greater Wellington and Wairarapa and proud of the place we hold in our communities, and the high-quality care that our people deliver every day. As well as providing emergency ambulance services, Wellington Free Ambulance also provides a Patient Transfer Service that transports patients to and from scheduled healthcare appointments, a Clinical Communications Centre answering 111 calls, and Event Medical support to a huge number of community, sporting and festival events. We also teach our communities lifesaving CPR skills through The Lloyd Morrison Foundation Heartbeat Programme.
Wellington Free Ambulance has been described as having a boutique feel due to the specific region we serve. Our region covers an area from Cook Strait in the south to just north of Waikanae around Peka Peka on the Kāpiti Coast. In the Wairarapa, our area goes as far north as Mt Bruce. In total, around 500,000 people call our region home. Thanks to our boutique feel, when you join you become part of our whānau and really do make a huge impact on our communities!
Wellington Free Ambulance is committed to building an inclusive workforce with a focus on equity, diversity and inclusion to provide a stronger internal and external culture and to improve our organisational performance. We value and embrace differences in all people and encourage diverse ways of thinking and being.
Job Description
About the Role
Join Wellington Free Ambulance (WFA) as we advance our digital transformation. In this key role, you will lead the development, optimisation, and lifecycle management of our digital products, ensuring they support efficient operations and deliver great experiences for our people and stakeholders.
Working within the Digital and Data team, you will collaborate closely with business units, vendors, and subject matter experts to shape product strategy, define roadmaps, and deliver impactful improvements across multiple platforms. This new role is central to strengthening the connection between business needs, digital capability, and data insights, ensuring we maximise the opportunities, capabilities and investments in our digital products
Desired Skills and Experience
Who we are looking for
To thrive in this role, you will bring solid experience as a Product Manager in a digital environment, with a proven ability to take software products from early ideation through to launch. You will be confident applying project management principles and using backlog management tools. Strong analytical thinking and a data‑driven approach are essential, as is the ability to engage with users, conduct discovery activities, and champion great customer outcomes.
Change management skills and an analytical mind are also essential to succeed in this role.
Desirable skills include:
A minimum of 3–5 years of experience as a Product Manager, Product Owner, or similar role in digital transformation projects and SaaS environments.
A strong understanding of Agile methodologies and effective cross-functional collaboration.
Experience with Data Warehousing concepts.
Experience with API integrations and enterprise system architecture.
Risk management knowledge and experience.
For more detailed information about the position and its requirements, please refer to the full job description here.
Applications Close: 9 April 2026
Questions? Email us: recruitment@wfa.org.nz
