We are seeking an experienced and strategic Senior Digital Product Manager to lead the direction, development, and lifecycle of Wellington Free Ambulance’s digital products and platforms.
This is one of the new roles joining our Digital and Data function and will play a key leadership role in shaping how digital solutions deliver meaningful value to our organisation, our people, and the communities we serve. You’ll bring together organisational strategy, user needs, and technology delivery - ensuring our digital products are impactful, user-focused, and future-ready.
This is a highly collaborative role, working in close partnership with teams across the organisation, as well as external vendors, to maximise the value of our digital investments.
Some of your responsibilities will include:
Leading and developing the Product team within the Digital and Data function, establishing effective product management practices, ways of working, and governance.
Partnering with business stakeholders to define product vision and strategy that is aligned with the organisation’s strategy and the digital and data roadmap.
Owning end-to-end product lifecycle management, from discovery and design through delivery, optimisation, and retirement.
Job Description
Why join Wellington Free Ambulance
Wellington Free Ambulance’s vision is to be a trusted and reliable ambulance service that provides excellence in emergency response and connected services to move our communities to better health.
We’re the only emergency ambulance service for Greater Wellington and Wairarapa and proud of the place we hold in our communities, and the high-quality care that our people deliver every day. As well as providing emergency ambulance services, Wellington Free Ambulance also provides a Patient Transfer Service that transports patients to and from scheduled healthcare appointments, a Clinical Communications Centre answering 111 calls, and Event Medical support to a huge number of community, sporting and festival events. We also teach our communities lifesaving CPR skills through The Lloyd Morrison Foundation Heartbeat Programme.
Wellington Free Ambulance has been described as having a boutique feel due to the specific region we serve. Our region covers an area from Cook Strait in the south to just north of Waikanae around Peka Peka on the Kāpiti Coast. In the Wairarapa, our area goes as far north as Mt Bruce. In total, around 500,000 people call our region home. Thanks to our boutique feel, when you join you become part of our whānau and really do make a huge impact on our communities!
Wellington Free Ambulance is committed to building an inclusive workforce with a focus on equity, diversity and inclusion to provide a stronger internal and external culture and to improve our organisational performance. We value and embrace differences in all people and encourage diverse ways of thinking and being.
Desired Skills and Experience
Skills and experience
We are looking for a highly experienced and capable leader who brings a strong mix of strategic thinking, delivery focus, and people leadership. In this role, you will demonstrate:
At least 5 years’ experience leading product management teams (or in a comparable senior application management role)
10+ years’ experience in product ownership and management, or equivalent application management experience
A proven track record of successfully delivering complex software products to market
Experience managing large and complex portfolios of projects and initiatives
Strong people leadership experience, with the ability to build and lead high-performing teams
Demonstrated capability across strategic planning, resource and budget management, product and application management, risk management, technology delivery, and stakeholder and vendor engagement.
For more detailed information about the position and its requirements, please refer to the full job description here.
Applications Close: 10th May 2026
Questions? Email us: recruitment@wfa.org.nz
