The Senior ICT Systems Administrator is responsible for the technical ownership, stability, and continuous improvement of WFA’s ICT environment. This role provides senior level engineering expertise, leads technical decision making, and sets standards across infrastructure, cloud, and end user environments. The role also acts as a technical escalation point within the ICT team.
Operating across both operational and tactical levels, the Senior ICT Systems Administrator contributes to solution design, technical standards, and system optimisation, exercising independent judgement to resolve complex issues and lead technical problem management.
Job Description
Why join Wellington Free Ambulance
Wellington Free Ambulance’s vision is to be a trusted and reliable ambulance service that provides excellence in emergency response and connected services to move our communities to better health.
We’re the only emergency ambulance service for Greater Wellington and Wairarapa and proud of the place we hold in our communities, and the high-quality care that our people deliver every day. As well as providing emergency ambulance services, Wellington Free Ambulance also provides a Patient Transfer Service that transports patients to and from scheduled healthcare appointments, a Clinical Communications Centre answering 111 calls, and Event Medical support to a huge number of community, sporting and festival events. We also teach our communities lifesaving CPR skills through The Lloyd Morrison Foundation Heartbeat Programme.
Wellington Free Ambulance has been described as having a boutique feel due to the specific region we serve. Our region covers an area from Cook Strait in the south to just north of Waikanae around Peka Peka on the Kāpiti Coast. In the Wairarapa, our area goes as far north as Mt Bruce. In total, around 500,000 people call our region home. Thanks to our boutique feel, when you join you become part of our whānau and really do make a huge impact on our communities!
Wellington Free Ambulance is committed to building an inclusive workforce with a focus on equity, diversity and inclusion to provide a stronger internal and external culture and to improve our organisational performance. We value and embrace differences in all people and encourage diverse ways of thinking and being.
Desired Skills and Experience
Who we are looking for
You’ll thrive in this role if you bring:
5 years+ work experience in ICT, with at least 3 years in a systems administration, infrastructure engineering, or senior technical support role
Advanced expertise in Microsoft enterprise technologies, including Windows Server, Active Directory, Azure AD, Microsoft 365, Microsoft Exchange, Intune, and modern endpoint management.
Strong proficiency in scripting and automation, particularly PowerShell, with experience automating administrative tasks, reporting, and configuration management
Strong knowledge of networking and security technologies, including switching, firewalls, VPNs, & WiFi
Experience developing, maintaining, or supporting Microsoft Power Apps, Workflows, Power Automate to streamline business processes
Relevant IT related tertiary qualification
Microsoft certifications, such as M365 certified (administrator, security, or modern desktop), Azure Administrator or equivalent, Microsoft identity, security or infrastructure fundaments
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