Operations Manager, Rostering and Workforce Management – 12 months
We are seeking an Operations Manager, Rostering and Workforce Management to join our team for a 12-month Fixed Term/Secondment opportunity. This pivotal role will work closely with Operational Business Unit Managers, Heads of Department, and our Rosters Team to oversee the day-to-day rostering of Operations staff.
Job Description
Your focus will be on ensuring our rostering practices:
Support staff wellbeing
Are financially sustainable, particularly in relation to overtime and use of casuals
Continuously improve through system and process development
Provide insights and data to support WFA’s strategic workforce planning
Desired Skills and Experience
What we’re looking for
To be successful in this role, you will bring:
Demonstrated experience in forecasting, scheduling, and optimizing rosters to meet operational effectiveness, Experience utilizing Workforce software, analyzing performance data, and effectively communicating with stakeholders to drive efficiency.
A detailed understanding of Rostering and Workforce Management procedures and best practice
Intermediate to advanced skills in Microsoft Excel
The ability to work effectively with a diverse range of people at all levels of the organization
Desirable:
Experience using Optima and D4H
Experience in strategic workforce planning
Why join us?
This role offers the opportunity to make a tangible impact on how we support our people, strengthen operational sustainability, and contribute to shaping the future workforce of WFA.
We welcome applications for external secondment opportunities, provided this arrangement is supported by your current employer.
.jpg)